Hello, I’m
Jim Glover, That Branding Guy, for Once a Day Marketing™. Today is Action
Wednesday and we are talking about creating good brand ambassadors for your
company.
Every
employee of your company is a Brand Ambassador.
It is a common misconception that only the external sales force or
people working directly with customers are the people impacting the brand. The reality is that everyone in your company
is a reflection of your brand.
Your action
item today is to ensure all team members in your organization understand they
are part of the brand. Creating
favorable brand impressions is not only about what staff say and do, but how
they say and do things as well. All the
actions of your team influence the brand and they are brand ambassadors at all
times, even when not directly working at your company.
Informal and
formal brand ambassador training with your staff will enhance the people to
people experience throughout your organization and with your customers, thereby
elevating the overall stature of your brand in the marketplace.
Once a Day Marketing™ positions brands to become #1 in the minds of target customers. Visit our website at www.onceadaymarketing.com. Contact James Glover at (505) 501-1330 or email glover@onceadaymarketing.com. Listen to Ask Those Branding Guys™ every Monday at noon (MDT) streaming live on SantaFe.com KVSF 101.5 FM.
© 2013 Once a Day Marketing™. All rights reserved.
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