Thursday, November 8, 2012

Are You #1 in the Minds of Your Customers (Recon Thursday/Positioning)



Hello, I’m Jim Glover, That Branding Guy for Once a Day Marketing™.  Today is Recon Thursday and since it’s football season and everybody is wondering who is the number one college team in America will be this week; I thought we’d talk about your business being #1 in the minds of your customers.

There is a restaurant here in Santa Fe named Maria’s.  If you ask people why they go to Maria’s they will tell you it is for the fajitas.  Conversely, when you ask someone in Santa Fe the best restaurant for fajitas, again they would say Maria’s.  That establishment definitely has top of mind with local residents and the associated market share as well.
 
It’s important for you to know what makes your business number one in the minds of your customers.  Remember, you are not trying to be number one to all people; you are only trying to be number one to that group of customers who really want your product.

For Recon Thursday I want you to consider what makes your product or company number one in the minds of your customers.  Also list why your competitors may be number one in the minds of their customers.  Perhaps you have customers in common.  Once you have completed your research, evaluate where you stand; are you clearly differentiated compared to your competition?

With this information in hand now you can continue developing strategy for next year around creating compelling and consistent messaging that will reinforce what makes you number one in the minds of your customers.  Don’t forget, once customers have that expectation you are going to have to deliver on your promise all year long.

That concludes Recon Thursday.  Join us tomorrow for Digital Friday.  To discuss an online or onsite service engagement and enhance the marketing and branding for your organization, contact James Glover: (505) 501-1330 or onceadaymarketing@gmail.com.  I’m Jim Glover, That Branding Guy, for Once a Day Marketing™ and we’ll see you next time.
 
© 2012 Once a Day Marketing™.  All rights reserved.

No comments:

Post a Comment