Santa Fe Basket Company: Keeping the Brand Fresh

Listen to our featured That Branding Guy radio show podcast: Santa Fe Basket Company

Hello, I’m Jim Glover, That Branding Guy, for Once a Day Marketing™. On our radio show That Branding Guy, we discussed branding and marketing with a New Mexico gift company.

Joining us on-air was Patti Rogoff, owner of Santa Fe Basket Company.  Santa Fe Baskets was founded in 1992 and provides clients with the quality gourmet products and special gifts that reflect the eclectic flavors and cultures of New Mexico as well as other fascinating places around the globe.

Patti continually updates the selection of baskets and searches for unusual gifts and delicious foods. Baskets are made to order and can be created with a wide variety items.  Popular basket themes include Southwestern snacks and cooking, fabulous chocolates, sumptuous cookie and gourmet cheese & fruit.
Santa Fe Basket’s goal is to ensure that baskets and gifts they send on a customer’s behalf will be enjoyed and remembered.

Patti is a big believer is an outstanding customer experience. Personal, professional, and reliable service is paramount. She seeks client feedback and uses this input to improve her offerings. When it comes to process, the Patti did her research to ensure that purchasing via her website was easy and user friendly.

When it comes to advertising, Santa Fe Baskets relies heavily on referrals.  That Branding Guy Glover suggested that Patti use Instagram and Facebook to share product information with her audience.  Food and gift baskets are a perfect fit for posting great images online.

Patti shares her customer service knowledge and expertise by giving back to the community.  She manages a Hospitality Networking group whose sole purpose is to make the visitor experience in Santa Fe as good as it can possibly be!  

 

Enjoy the show!

Once a Day Marketing™ inspires clients to brand bold. Visit our website at www.onceadaymarketing.com. Contact James Glover at (505) 501-1330 or email glover@onceadaymarketing.com. Listen to That Branding Guy™ every Saturday at 2:00pm (MDT) streaming live on SantaFe.com KTRC 1260 AM.

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